Who We Serve

Occupational Therapy Practices

Medical Billing and HR Support for OT Clinics

Occupational Therapy practices often experience billing challenges that are specific to the way therapy services are delivered and reimbursed. These include documentation inconsistencies, modifier errors, missed follow-up on denials, and payer-specific rules that change frequently.

When billing tasks are split across staff who are already stretched thin, issues tend to compound. Claims stall. Accounts receivable grows. Cash flow becomes unpredictable. At the same time, patients may experience confusion around balances and coverage, which can impact trust and satisfaction.

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Services We Provide

Medical Billing for Occupational Therapy Practices

We manage the full insurance billing and revenue cycle process for occupational therapy clinics, from charge review through collections. Our approach emphasizes daily oversight, payer-specific workflows, and clear reporting so billing issues are addressed before they impact cash flow.

Medical billing support includes:

Charge review aligned with OT documentation and payer requirements
Claim creation and submission within your existing EMR
Daily payment posting and reconciliation
Proactive denial identification, correction, and resubmission
Accounts receivable monitoring and follow-up
Clear financial reporting tied to real billing activity

Fractional Human Resources Support for Occupational Therapy

Staffing and people management are critical to the success of occupational therapy clinics, yet full-time HR leadership is often not practical for growing practices. Without structured HR support, practices may face compliance risk, inconsistent processes, and added strain on owners and managers.

Our Fractional HR service gives you access to experienced human resources leadership without the cost of a full-time hire, providing the structure, strategy, and support your team needs to thrive.

A Snapshot of What We Offer

Compliance & Documentation

Stay protected with proper employment policies, handbooks, job descriptions, and documentation that meets federal and state requirements. We help you navigate the regulatory landscape so you can focus on patient care.

Hiring & Onboarding

Attract and retain top talent with structured interview processes, offer letter templates, background check coordination, and onboarding systems that set new hires up for success from day one.

Performance Management

Build a culture of accountability and growth through performance review frameworks, improvement plans, corrective action guidance, and documentation that protects your practice while supporting your team.

Career Development & Retention

Keep your best people by creating clear advancement pathways, compensation structures, professional development opportunities, and recognition programs that show employees where they're headed.

Culture & Leadership Support

Develop the management skills and workplace culture that make your practice a destination employer. We coach owners and managers through difficult conversations, team dynamics, and leadership challenges.

Payroll & Benefits Guidance

Get strategic support on compensation benchmarking, benefits administration, and payroll best practices, ensuring you're competitive in your market while managing costs effectively.

Terminations & Offboarding

When it's time to part ways, we guide you through compliant separation processes, final pay requirements, exit interviews, and documentation that minimizes risk.

What Sets Us Apart

We believe strong partnerships are built on trust, communication, and follow-through.

Results Over Contracts: Our agreements are tied to outcomes, not lock-ins. You stay because we deliver.
Complete Support:  We manage medical billing and HR functions with consistency and accountability.
Partnership Over Transactions: We work alongside practice owners while respecting their autonomy.
Clear Communication: Expectations are set upfront and communication stays open.
Ethics and Compliance First: Our work is grounded in integrity and patient-centered care.
People Matter: We invest in our team so our partners receive consistent support.

Let’s See If We’re The Right Fit

We're selective about who we partner with and we think you should be too. Start by telling us about your practice, your goals, and what's getting in the way.

Tell Us About Your Practice

Complete our short form so we understand your needs, goals, and challenges.

We'll Reach Out

Our team reviews your information and schedules a discovery call.

Let's Talk Strategy

We meet, ask questions, and figure out if this partnership makes sense.

Move Forward

If we're aligned, we get to work. If not, we'll recommend alternatives that serve you better.

Talk With Our Team

If you are exploring medical billing or operational support and want to understand whether Wellness Works is the right fit for your Occupational Therapy practice, let’s connect.

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